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The journey to implementing a Management system: A quality management system

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The journey to implementing a Management system: A quality management system

What is a quality management system?

A quality management system is a collection of processes (business processes) and functions focused on continuous improvement of quality to ensure customer expectations and requirements are met or exceeded.

A quality management system is the foundation for ensuring that an organization’s products and or services are effective, safe, and are being continuously improved

A quality management system works on eight principles:

1 Customer focus

2 Strong leadership

3 Employee involvement

4 Process approach

5 System approach

6 Continuous improvement

7 Decision making based on facts

8 Creating value for the company, clients and suppliers

A quality management system is very important. You need to have a quality management system in place, (small or large organizations) because it helps to coordinate and direct an organization’s activities to meet customer and regulatory requirements, and improves…

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